PAYAL PATEL

Phone: (704) 464-3911 Email: patelpayal31@gmail.com

OBJECTIVE

To build a career with leading corporate hi-tech companies, and with committed & dedicated people, and to explore my technical as well as leadership skills in software quality assurance area.

SUMMARY

·            Over 5 years of experience in Software Testing using Microsoft technologies. Good exposure for the Web application.

·            Experienced in manual testing with the focus on Functional Testing, Stress Testing, Regression Testing, Smoke Testing, Load Testing, System Testing and Unit Testing.

·            Possess experience as test team member in a Software Testing, for comprehensive 3rd party testing of a variety of applications and packages.

·            Experience in working with analysts, developers and testers for complex projects during the full Software Development Life Cycle (SDLC).

·            Expertise in using testing tools like Win Runner, Load Runner, Quick Test Professional (QTP), and Test Director.

·            Experienced in development of Test Plan, Test Strategy, Test Cases, and Test Scenarios.

·            Responsible for coordinating and executing the testing of entire system in accordance with the test plan.

·            Conducting: System Testing, Functionality Testing, Unit Testing, Integration Testing, GUI Testing, Regression Testing, Load Testing, Smoke Testing and Security Testing.

·            Extensive work experience and expertise in Black Box Testing, Writing Test Cases, GUI Automation testing, System Testing, Integration Testing, Regression Testing, Performance Testing, User Acceptance Testing.

·            Perform BVT (Build Verification Test)

·            Experience in using Bug tracker and error logging.

·            Skilled at assessing client needs, working in a group and supporting end users.

·            Knowledge of ISO, Capability Maturity Model Integration (CMMi), IEEE processes.

·            Has ability to work as a team members as well as team leader.

·            Quick learner, adaptable and flexible to the ever-changing technology and confident.

·            Designed Test Scenario and Test Cases.

·            Effective defect tracking and reporting.

TECHINICAL SKILLS

Testing Tools:        Quick test Professional (QTP), Win Runner, Load Runner, Test Director, CVS, Rational Clear case and Remedy, BugZilla.

Database:              Microsoft Access, Microsoft SQL Server, Oracle, Sybase

Software:               Microsoft Visio.

Methodologies:      Knowledge of SDLC and STLC.                               

EXPERIENCE

Lead Quality Assurance Analyst

Client : Bellwether Business Solutions, USA                                                       Oct 2006 – Till date

                                                                                                                                                            

Tools:  Quick Test Pro (QTP), Test Director, Manual testing, UNIX shell scripting, VB script, Microsoft Project, CVS Version management.

Environment: UNIX, Windows

 

Worked as a lead Quality Assurance Analyst and lead a team of 3 junior testers to accomplish the testing phase of residential property management industry. Was responsible for designing and executing test plan, test scripts and reports.

 

Responsibilities:

·            Was responsible for discussing and finalizing company's quality assurance policy.

·            Worked with Business Users and Developers to create complete test plan accordingly to the high level project schedule.

·            Conducted weekly team meetings with business users, developers and junior testers to get updates on the status and raise any issues to the management.

·            Created and updated Project Log on daily basis.

·            Used Test Director to report the issues found on performing testing cycle.

·            Optimized QTP scripts for Regression testing of the application with various data sources and data types.

·            Mapped the custom objects to the standard objects where necessary, and inserted GUI, Bitmap and Text checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro (QTP).

·            Parameterized the fixed values in checkpoint statements, created data tables for the parameters and wrote functions for the parameters to read new data from the table upon each iteration – Performed Data-driven testing.

·            Coordinated the overall performance team efforts, including Performance Planning, Performance Testing.

·            Guided junior testers to create test scenario for Load Runner and to benchmark application performance using multiple sets of data.

·            Wrote several SQL scripts to validate the data integrity in the application using various DDL statements.

·            Reported performance issues to the development team and worked with them to re-test the issues,

·            Test applications both in QA and Production environment.

·            Created documents detailing the process for each of the test scripts and the scenarios each scripts performs

·            Ran UNIX shell scripts to load several data files in the system.

·            Ran UNIX shell scripts to run weekly, monthly reconciliation.

·            Cross checked calculations using Microsoft Excel formulas.

·            Performed Negative Testing and Position testing to test various input file formats using XML.

·            Planned and implemented user acceptance testing.

·            Developed Requirements Traceability Matrix (RTM) to track requirements during the QA Testing Phase.

·            Test applications both in QA and Acceptance environment, by migrating test data stores between the environments

·            Performed Quality Analysis on problem reports against software and the production system in order to confirm that problems truly exists and can be recreated for testing

 

Quality Assurance Engineer

Client: Domin-8 Enterprise Solutions, Baroda                                                            May 2005 – Sep 2006

Tools: Win Runner, Load Runner, Test Director.

Description:

This project was originally intended to provide an issue tracking system for Domin-8 production group to effectively manage and track Issues (defects) that are reported to a member of the development department, Had worked as a QA Tester responsible to prepare Test Plan and correspondence Test cases, to do testing using Win Runner and Load Runner tools when needed and Participate in various client meetings.

 

Responsibilities:

 

·            Actively contributed in preparing the test plan and wrote test cases according to the business requirements, risk analysis or severity/hazard classifications.

·            Used Win Runner for regression testing.

·            Developed automated test scripts for upgrading the application using Win Runner.

·            Involved in verification process on a regular basis using checklists.

·            Documented all materials during the testing phase of the project.

·            Performed End-to-End Testing Manually before Automated Testing.

·            Perform detailed Acceptance checklist.

·            Cross check of failsafe conditions defined in the application

·            Generated different types of User scripts using Load Runner.

·            Performing smoke/sanity test on upgraded applications.

·            Performed Extensive Manual Testing of Applications and validating calculation results.

·            Using Load Runner analyzed the response times of the business transactions under load.

·            Created Test Scripts for automated testing using Win Runner.

·            Enhanced the Test scripts using the TSL (Test Script Language) to achieve the test objectives.

·            Performed Integration, Positive and Negative testing of the application.

·            Carried out enhancement of test cases and test scripts for functionalities added as per the new business requirements.

·            Maintain Defect Log which gives a clear indication of quality and stability of product.

·            Developed Tractability Matrix  which is a proof of document to ensure that all the specifications are been tested and the application is bug free

·            Executed the scenarios and analyzed the results through monitors and graphs.

·            Actively communicated with the end users and business users to create realistic test cases.

·            Executed functionality, GUI, regression and data driven testing of AUT using Win Runner.

·            Actively participated in Project meetings and discussions.

·            Frequently communicated with developers and senior QA team members to assist in clarification of technical issues

·            Actively participated in various meetings like defect resolution meeting, QA status, Knowledge transfer meeting.

 

QA Analyst

Client : Synergy Inc, Baroda                                                                            Feb 2004– Dec 2004

Environment: Windows, UNIX.

 

Description:

Working as QA Analyst to test application developed for various Health Care products offered by Synergy. The fundamental goal of the project was to enhance the entire insight product line to be more robust in the current global market segments. I was responsible for manual testing. Was a member of User Acceptance Testing. Involved in various meeting with management regarding QA.

 

Responsibilities:
·         Created the detailed test plan and test cases from the business requirements documents and meetings.
·         Involved in manual testing of test cases.
·         Wrote various test cases and test scripts.
·         Member of the User acceptance Testing Team and worked with the perspective of the user.
·         Coordinated with developers to fix the bugs and conducted Functional (Positive and Negative), and Integrity Testing.
·         Conducted Unit Testing, Integration Testing and System Testing.
·         Participate in weekly meeting with the management team and walkthroughs.
·         Performed Smoke Testing, Security Testing, GUI Testing and User Acceptance testing.
·         Involved in maintaining Test Matrix.
·         Maintain Defect Log which gives a clear indication of quality and stability of product.

·         Test applications both in QA and Production environment.

·         Maintain Test Matrix and Project Matrix, to keep track of the Project Status.

·         Perform detailed Acceptance checklist.

 

QA tester

Client : ION MAX, Baroda                                                                             Oct 2002 - Dec 2003

Tools: Win Runner, Load Runner, Test Director.

 

Description:

IOM MAX is an email marketing system that aims to deepen the connection between brands and their customers by deploying state-of-the-art and cutting-edge digital marketing techniques. Worked as a QA Tester and was responsible for Designing and executing Test cases, used Automation tools like win runner and load Runner as required and used Test Director to Investigate bugs and interact with developers or resolve technical issues.

 
Responsibilities:
·         Contributed significantly towards designing and executing test cases and summarizing test results.

·         Involved in quality assurance phase planning, coordination and implementation of QA strategy for overall project.

·         Involved in writing and implementation of the test plan.

·         Used Win runner to perform regression testing.
·         Investigated bugs using Test Director and interacted with developers to resolve technical issues.
·         Made the test plan for doing the web testing under Load by generating several Users in Load Runner.

·         Maintain Test Matrix and Project Matrix, to keep track of the Project Status.

·         Participate in various meetings and discussed Enhancement.

·         Developed user scripts using Load Runner to simulate client activities.

·         Performed Quality Analysis on problem reports against software and the production system in order to confirm that problems truly exists and can be recreated for testing

·         Developed Requirements Tractability Matrix (RTM) to track requirements during the QA Testing Phase.

·         Using Load Runner analyzed the response times of the business transactions under load.
 
 

Quality Assurance Engineer

Client : HUTCH, Gandhinagar                                                                       Sept 2001 - July 2002

Tools: Win Runner, Load Runner, Microsoft Project, Microsoft office tools, Aqua-data database browser

 

Description:

HUTCH is a mobile media Solutions Company based at Mumbai; The Software Testing & Training Dept (STTD) is actively performing all levels of testing of all the software, Web Sites and hardware’s which is located at GANDHINAGAR. I was responsible to perform testing using automation tools, Win Runner and Load Runner. Also responsible for maintaining Test Matrix and Project Matrix. Created and updated daily Project report.

 
Responsibilities:
·         Made the test plan for doing the web testing under Load by generating several Users in Load Runner.
·         Using Load Runner analyzed the response times of the business transactions under load.

·         Involved in quality assurance phase planning, coordination and implementation of QA strategy for overall project.

·         Involved in writing and implementation of the test plan.

·         Reviewed, developed and executed automatic test scripts.
·         Used Win runner to perform regression testing.
·         Investigated bugs using Test Director and interacted with developers to resolve technical issues.
·         Actively participated weekly status meetings showing the progress and the future testing efforts & training.
·         Involved in doing the web testing using Win Runner as well as manually.

·         Maintain Test Matrix and Project Matrix, to keep track of the Project Status.

 

EDUCATION

  • Bachelor of Commerce.                                                                                                 April 1998
    Sardar Patel University, Gujarat. India.
  • Master of Computer Application.                                                                                  June 2001

Sardar Patel University, Gujarat. India.